FAQ

FAQ

I want to order touch-up paint for my project. How do I do that?

To purchase touch up paint for RusticSeries, Traditional or FineLine, visit http://woodtone.com/store/.

How will the sample products be delivered to me?

We partner with multiple couriers for shipments across Canada and the US to provide you with the most economical shipping option. You will have the opportunity to choose should you desire upon checkout.

How big are the sample pieces?

Each sample item will have the dimensions of the product listed within the product details.

The products I want to see a sample of are not listed here. What should I do?

Please reach out to us directly for more information on the product you're looking for!

What if I don't like the samples, can I come back and order more?

If you don't like the samples we absolutely encourage you to order new ones so that we can try and help get you that perfect match.

How-To Videos

From handling material on the job site to touch-ups and installation, Woodtone is here to help! Woodtone’s own in-house product and installation experts are featured in a series of short and easy-to-follow videos. Keep an eye on our social media pages for newly released videos!

See videos

If you have any further questions, please contact our support team at +1 800-663-9844 or info@woodtone.com. Or, visit our Contact page and submit an online form!